Policies and Contact Details

Delivery times

 

We aim to have all deliveries made within a week of an order being placed. However, please allow 14 days to pass before contacting us concerning missing packages. 

 

Order Terms and Conditions

 

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. 

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or unforeseeable circumstances for which we will not be responsible.

Arrange a return

You can return any item to us by contacting us within 14 days of receiving your order (just make sure your items are in the original condition).


If you would like to return your item for an exchange, we'll send your replacement to the original delivery address.

Our returns address: 

Hawthornearts
Unit 16701 
Courier Point 1
3 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FH

 
 

Privacy Policy

 

We take your privacy very seriously. 

 

This site uses cookies to help us keep track of traffic and understand how best to make the website accessible and enjoyable to users.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

Correspondence

 

Business Name: Hawthornearts

 

Email: info@hawthornearts.com

 

Correspondence address (Different to delivery and returns address): 

Hawthornearts
Unit 16701 
PO Box 6945
London
W1A 6US

 

 
 

Address

Hawthornearts

Unit 16701

PO Box 6945
London
W1A 6US 

UK

Contact

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